Support

GRVTY subscriptions are managed through the Apple App Store or Google Play. If you need to manage your subscription:

• Cancel or change your plan: Go to your device's subscription settings in the App Store or Google Play.
• Request a refund: Refunds are processed by Apple or Google. Visit their support pages to submit a refund request.
• Subscription not recognized: Try restoring your purchases from within the App. If the issue persists, contact us with your purchase receipt.

If you're having trouble signing in:

• Ensure you are using the same sign-in method (Google, Apple, or email) that you used to create your account.
• Check that your device has a stable internet connection.
• Try closing and reopening the App, or restarting your device.
• If you signed in with Apple and chose to hide your email, ensure you are using the same Apple ID.

If the issue persists, contact us at ks227626@gmail.com with details about the error you are experiencing.

If you encounter a bug or unexpected behavior, please email us at ks227626@gmail.com with the following information:

• Your device model and operating system version
• The version of the GRVTY app you are using
• A description of the issue and steps to reproduce it
• Screenshots or screen recordings, if possible

Detailed reports help us identify and resolve issues faster.

You can permanently delete your account directly from within the GRVTY app:

Deleting your account removes your personal account data from our systems in accordance with our data retention obligations.

Subscription cancellation must be handled separately through your Apple App Store or Google Play account if you have an active subscription.

If you experience technical issues during the deletion process, contact us at ks227626@gmail.com.

For any other questions, feedback, or concerns about the GRVTY app, please reach out to us at ks227626@gmail.com. We appreciate your feedback and are committed to improving the GRVTY experience.